ご入園方法について

顔認証システムの導入で安心・安全にお楽しみいただけます

富士急ハイランドでは、2018年より顔認証システムを導入しております。
これにより、アトラクションへのスムーズな乗車ができるほか、
滞在人員を適切に把握することで「密」の回避を行っております。
「オンラインチケット」「顔認証」「自動券売機」により、
非接触で安心・安全な富士急ハイランドをお楽しみください。
※富士急ハイランド公式アプリ専用のチケットです。購入はアプリからのみとなります。

チケットをWEB・公式アプリで購入する場合
オンライン顔登録フリーパスを購入する場合(※公式アプリ専用)

Multiple 1-day pass
When purchasing collectively


"Fuji-Q Highland Official AppFrom
Online face registration for the number of people
Buy 1-day pass


Fuji-Q Highland Official App
の「マイチケット」から
① Register your own face picture
2 Register a photo of your companion's face
③同行者へURLをLINE等で送付


購入者に自分の顔写真を送り
登録してもらう
Or
購入者から送付されたURLをクリックし、顔写真を登録

1-day pass for one person
When purchasing


"Fuji-Q Highland Official AppFrom
Online face registration
Buy 1-day pass

富士急ハイランド公式アプリの「マイチケット」から顔写真を登録
1-day pass for ticketing machines
When purchasing
"Classic TicketsFrom
Purchase a 1-day pass for ticketing machines
入園口の『E-TICKETS発券機』にE-TICKETSのQRコードをかざしてチケットを発券
入園ゲートからそのまま入園

※購入したオンライン顔登録フリーパスは、ご同行者様分も含め全てご購入者様の富士急ハイランド公式アプリの「マイチケット」に表示されます。

Along the entrance gate, register facial pictures and enter the entrance
Fuji-Q Highland Official App

Multiple 1-day pass
When purchasing collectively


"Fuji-Q Highland Official AppFrom
Online face registration for the number of people
Buy 1-day pass


Fuji-Q Highland Official App
の「マイチケット」から
① Register your own face picture
2 Register a photo of your companion's face
③同行者へURLをLINE等で送付

       
①購入者に自分の顔写真を送り
登録してもらう
Or
購入者から送付されたURLをクリックし、顔写真を登録

1-day pass for one person
When purchasing


"Fuji-Q Highland Official AppFrom
Online face registration
Buy 1-day pass

富士急ハイランド公式アプリの「マイチケット」から顔写真を登録
Enter from the priority gate directly

※購入したオンライン顔登録フリーパスは、ご同行者様分も含め全てご購入者様の富士急ハイランド公式アプリの「マイチケット」に表示されます。

When purchasing a ticketing machine compatible 1-day pass
"Classic TicketsFrom
Purchase a 1-day pass for ticketing machines
"Near the entrance opening E-tickets to the ticketing machine"E-tickets by holding the QR code of the Tickets ticketing
Along the entrance gate, register facial pictures and enter the entrance
チケットを現地で購入する場合
入園口の発券機でチケットを購入
Along the entrance gate, register facial pictures and enter the entrance
無料入園のみ/割引券/引換券をお持ちの方
Tickets window,
チケットを引換/購入
Along the entrance gate, register facial pictures and enter the entrance

* Personal information including registered face photograph images is handled with careful attention to the confidentiality of personal information and unauthorized access by third parties, leakage, loss, destruction, falsification, etc. We will take necessary and necessary safety measures so as not to occur. For details about the handling of personal information, please check the privacy policy.
※ご登録いただきました顔写真画像は一定期間経過後削除されます。

About facial pictures to pre-register

OK
Please be careful what you can see clearly the face with facing forward
NG
Blur / blur
白飛び/逆光
Smile / excessive expression
sunglasses
The background is not plain
Multiple faces
mask
Image processing with applications and software
My eyes hide in my hair
Small face
I close my eyes.
Face is not facing front (sideways)
顔が正面を向いていない(下から撮影/上から撮影)
開口
帽子
顔が途切れている
顔が隠れている
  • As well as a general certification picture, it must be taken horizontally and face-to-face

  • Being expressionless

  • Be moderate brightness

  • The image is clear

  • Background Plain only in the plain

  • Those with images of others, posters, stuffed animals etc. in the image are not good. Clothes with face printed NG

  • That All faces are reflected and not partially hidden

  • Things hidden in the face by hat, sunglasses, mask, muffler, peace sign etc are NG

  • Be realistic image

  • Image processing by application is NG

  • Those shot with smartphone or digital camera within 1 month

  • An image of the past, a photograph of his / her face photo, a photograph taken of a driver's license are NG

  • The spectacle wearer should have clear eyes

  • Eyes are hidden at the edge of the glasses, those that reflect light on the glasses lens are NG

Fuji-Q Highland Regulations for Facial Recognition

1.

Background of introduction
Fujikyu Group (Fuji-Q Highland Co., Ltd., Fuji Kyuko Co., Ltd. and all companies belonging to the Fujikyu Group) seeks the realization of the following items by introducing a facial recognition system.
(1) By recording every single visitor’s face, we aim for the worldwide safest amusement park.
(2) The convenience of using our attractions shall be increased.​ ​

2.

Purpose of usage
The purpose of the facial recognition system is as follows.
(1) For controlling ticket posession
(2) For statistical data in order to improve our services and products for our guests
(3) In order to reply to the opinions, wishes and questions of our guests
(4) For other services provided by the Fujikyu Group which require identification of our guests

3.

Registration of facial image
We ask our guests to register their facial image with our facial recognition system until entering Fuji-Q highland. In case there has been no registration, it might be that access to the park is denied.※ Except pre-school children

4.

About the handling of the facial recognition system
In order to prevent the loss, damage, manipulation or divulgation etc. of the facial images etc., we implement sufficient information security measures against unauthorized access, computer viruses, and the like.

5.

Restrictions for the usage and provision of facial images
Registered facial images will not be used for other than the outlined purposes of usage. However, please note that in any of the following cases information might be displayed to third parties.
(1) When the consent of the concerned person has been obtained.
(2) When the display is requested by laws and regulations.
(3) When it is necessary for the protection of the life, body or property and it is difficult to obtain consent from the concerned person.
(4) When the provision of information requested by investigating authorities for the investigation of crimes or accidents.

6.

顔画像の削除について
顔画像は一定期間経過後に削除いたします。

7.

Consent of our guests
The registration of the facial image shall be treated as consent to these regulations.

8.

Handling of personal information
For the handling of other personal information, please refer to regulations of our “Privacy policy”.
この規定は、2021年4月1日から改訂施行する。

Find Your Tickets

Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check the details of each Tickets, including fees.

Check the Tickets

Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check Attraction, related facilities, discount coupons, etc.

Fuji-Q highland Membership

"Fuji-Q member" is an official member service by Fuji-Q Highland.
Please confirm the contents of the tickets and special offers.

Others

Fuji-Q Highland prepares a variety of Tickets to the guests.
Please confirm each fee.