2023.09.19
What's News
NEW
How to enter the park
You can enjoy it safely and securely by introducing a face recognition system.
Fuji-Q Highland has introduced a face recognition system since 2018.
This will allow you to get on the Attraction
We are avoiding "denseness" by properly grasping the number of people staying.
By "online Tickets" "face recognition" "automatic ticket vending machine"
Enjoy non-contact, safe and secure Fuji-Q Highland
Tickets purchasing tickets on the WEB / official app-
フリーパス（顔認証）を購入する場合
Multiple 1-day pass
When purchasing collectively
人数分のフリーパス（顔認証）を購入
Purchase here
CLUBフジQマイページから
（本人分）自分の顔写真を登録
（同行者分）同行者の顔写真を登録
Or
「同行者へ依頼する」をタップし、
登録用リンクを送付
Send your face photo to the buyer
Get registered
Or
送付された、登録用リンクより顔写真を登録1-day pass for one person
When purchasing
フリーパス（顔認証）を購入
Purchase hereCLUBフジQマイページから自分の顔写真を登録フリーパス（QR発券）を購入する場合フリーパス（QR発券）を購入
"Of the entrance opening E-tickets to the ticketing machine" E-tickets by holding the QR code of the Tickets ticketing
Enter the park as it is from the entrance gate※購入した「フリーパス（顔認証）」は、同行者分も含め、すべて購入者のCLUBフジQ会員ページに表示されます
Along the entrance gate, register facial pictures and enter the entranceFuji-Q Highland Official AppMultiple 1-day pass
When purchasing collectively
人数分のフリーパス（顔認証）を購入 Purchase here
CLUBフジQマイページから
（本人分）自分の顔写真を登録
（同行者分）同行者の顔写真を登録
Or
「同行者に依頼する」をタップし、登録用リンクを送付
Send your face photo to the buyer
Get registered
Or
送付された、登録用リンクより顔写真を登録1-day pass for one person
When purchasing
フリーパス（顔認証）を購入 Purchase hereCLUBフジQマイページから自分の顔写真を登録顔認証ゲートからそのまま入園* All purchased online face registration 1-day pass, including those for accompanying persons, will be displayed in "My Tickets Fuji-Q Highland
When purchasing a ticketing machine compatible 1-day pass"Classic TicketsFrom
Purchase a 1-day pass for ticketing machines"Near the entrance opening E-tickets to the ticketing machine"E-tickets by holding the QR code of the Tickets ticketing
Along the entrance gate, register facial pictures and enter the entrance - Tickets purchasing tickets locally
-
Purchase a Tickets at the ticket machine at the entrance
Along the entrance gate, register facial pictures and enter the entrance - Those who have free admission only / discount ticket / voucher
-
Tickets window,
Redeem/purchase Tickets
Along the entrance gate, register facial pictures and enter the entrance
* Personal information including registered face photograph images is handled with careful attention to the confidentiality of personal information and unauthorized access by third parties, leakage, loss, destruction, falsification, etc. We will take necessary and necessary safety measures so as not to occur. For details about the handling of personal information, please check the privacy policy.
* The registered face photo image will be deleted after a certain period of time.
About facial pictures to pre-register
OK
Please be careful what you can see clearly the face with facing forwardNG
Blur / blur
Overexposure / backlight
Smile / excessive expression
sunglasses
The background is not plain
Multiple faces
mask
Image processing with applications and software
My eyes hide in my hair
Small face
I close my eyes.
Face is not facing front (sideways)
Face not facing front (taken from below / taken from above)
Aperture
hat
The face is cut off
The face is hiddenAs well as a general certification picture, it must be taken horizontally and face-to-face
Being expressionless
Be moderate brightness
The image is clear
Background Plain only in the plain
Those with images of others, posters, stuffed animals etc. in the image are not good. Clothes with face printed NG
That All faces are reflected and not partially hidden
Things hidden in the face by hat, sunglasses, mask, muffler, peace sign etc are NG
Be realistic image
Image processing by application is NG
Those shot with smartphone or digital camera within 1 month
An image of the past, a photograph of his / her face photo, a photograph taken of a driver's license are NG
The spectacle wearer should have clear eyes
Eyes are hidden at the edge of the glasses, those that reflect light on the glasses lens are NG
Fuji-Q Highland Regulations for Facial Recognition
1.
Background of introduction
Fujikyu Group (Fuji-Q Highland Co., Ltd., Fuji Kyuko Co., Ltd. and all companies belonging to the Fujikyu Group) seeks the realization of the following items by introducing a facial recognition system.
(1) By recording every single visitor’s face, we aim for the worldwide safest amusement park.
(2) The convenience of using our attractions shall be increased.
2.
Purpose of usage
The purpose of the facial recognition system is as follows.
(1) For controlling ticket posession
(2) For statistical data in order to improve our services and products for our guests
(3) In order to reply to the opinions, wishes and questions of our guests
(4) For other services provided by the Fujikyu Group which require identification of our guests
3.
Registration of facial image
We ask our guests to register their facial image with our facial recognition system until entering Fuji-Q highland. In case there has been no registration, it might be that access to the park is denied.※ Except pre-school children
4.
About the handling of the facial recognition system
In order to prevent the loss, damage, manipulation or divulgation etc. of the facial images etc., we implement sufficient information security measures against unauthorized access, computer viruses, and the like.
5.
Restrictions for the usage and provision of facial images
Registered facial images will not be used for other than the outlined purposes of usage. However, please note that in any of the following cases information might be displayed to third parties.
(1) When the consent of the concerned person has been obtained.
(2) When the display is requested by laws and regulations.
(3) When it is necessary for the protection of the life, body or property and it is difficult to obtain consent from the concerned person.
(4) When the provision of information requested by investigating authorities for the investigation of crimes or accidents.
6.
About deleting face images
The face image will be deleted after a certain period of time.
7.
Consent of our guests
The registration of the facial image shall be treated as consent to these regulations.
8.
Handling of personal information
For the handling of other personal information, please refer to regulations of our “Privacy policy”.
This provision will be revised and enforced from April 1, 2021.
Find Your Tickets
Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check the details of each Tickets, including fees.
Check the Tickets
Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check Attraction, related facilities, discount coupons, etc.
Fuji-Q highland Membership
"Fuji-Q member" is an official member service by Fuji-Q Highland.
Please confirm the contents of the tickets and special offers.
Others
Fuji-Q Highland prepares a variety of Tickets to the guests.
Please confirm each fee.