ご入園方法について(顔認証入園)
You can enjoy it safely and securely by introducing a face recognition system.
Fuji-Q Highland has introduced a face recognition system since 2018.
これにより、アトラクションへのスムーズな乗車ができるほか、滞在人員を適切に把握することで「密」の回避を行っております。
「オンラインチケット」「顔認証」「自動券売機」により、非接触で安心・安全な富士急ハイランドをお楽しみください。
- Tickets purchasing tickets on the WEB / official app
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複数のフリーパスをまとめて購入する場合
人数分のフリーパス(顔認証)を購入
CLUBフジQマイページから(本人分)自分の顔写真を登録、(同行者分)同行者の顔写真を登録、もしくは「同行者へ依頼する」をタップし、登録用リンクを送付
購入者に自分の顔写真を送り登録してもらう、もしくは送付された、登録用リンクより顔写真を登録Enter the park as it is from the entrance gate
- 購入した「フリーパス(顔認証)」は、同行者分も含め、すべて購入者のCLUBフジQ会員ページに表示されます。
1名分のフリーパスを購入する場合
フリーパス(顔認証)を購入
CLUBフジQマイページから自分の顔写真を登録
Enter the park as it is from the entrance gate
- 購入した「フリーパス(顔認証)」は、同行者分も含め、すべて購入者のCLUBフジQ会員ページに表示されます。
フリーパス(QR発券)を購入する場合
フリーパス(QR発券)を購入
"Of the entrance opening E-tickets to the ticketing machine" E-tickets by holding the QR code of the Tickets ticketing
Along the entrance gate, register facial pictures and enter the entrance
- Tickets purchasing tickets locally
-
Purchase a Tickets at the ticket machine at the entrance
Along the entrance gate, register facial pictures and enter the entrance
- Those who have free admission only / discount ticket / voucher
-
チケット窓口に並び、チケットを引換/購入
Along the entrance gate, register facial pictures and enter the entrance
- ご登録いただきました顔写真画像を含む個⼈情報の取扱いには、個⼈情報の秘密保持に⼗分な注意を払い、第三者による不正なアクセス、漏洩・紛失・滅失・改ざん等が起きないよう、必要⼗分な安全対策を講じます。個⼈情報の取扱いの詳細につきましては、プライバシーポリシーをご確認ください。
- ご登録いただきました顔写真画像は一定期間経過後削除されます。
About facial pictures to pre-register
OK
NG
- As well as a general certification picture, it must be taken horizontally and face-to-face
- Being expressionless
- Be moderate brightness
- The image is clear
- Background Plain only in the plain
※画像内に他人、ポスター、ぬいぐるみ等が写っているものはNG。顔がプリントされた服もNG - 顔が全て写っていて部分的に隠れていないこと ※帽子、サングラス、マスク、マフラー、ピースサイン等で顔が隠れているものはNG
- Be realistic image
※アプリによる画像加工はNG - Those shot with smartphone or digital camera within 1 month
※昔の画像、自分の顔写真を撮影したもの、免許証を撮影したものはNG - The spectacle wearer should have clear eyes
※眼鏡の縁で目が隠れている、眼鏡のレンズに光が反射しているものはNG
Fuji-Q Highland Regulations for Facial Recognition
- Background of introduction
Fujikyu Group (Fuji-Q Highland Co., Ltd., Fuji Kyuko Co., Ltd. and all companies belonging to the Fujikyu Group) seeks the realization of the following items by introducing a facial recognition system.
(1) By recording every single visitor’s face, we aim for the worldwide safest amusement park.
(2) The convenience of using our attractions shall be increased.
(3)富士急ハイランド内の施設の利用統計データ取得及び分析を通じて、提供する商品・サービスの改善を図る。 - Purpose of usage
The purpose of the facial recognition system is as follows.
(1) For controlling ticket posession
(2) For statistical data in order to improve our services and products for our guests
(3) In order to reply to the opinions, wishes and questions of our guests
(4) For other services provided by the Fujikyu Group which require identification of our guests - Registration of facial image
We ask our guests to register their facial image with our facial recognition system until entering Fuji-Q highland. In case there has been no registration, it might be that access to the park is denied.※ Except pre-school children - About the handling of the facial recognition system
In order to prevent the loss, damage, manipulation or divulgation etc. of the facial images etc., we implement sufficient information security measures against unauthorized access, computer viruses, and the like. - Restrictions for the usage and provision of facial images
Registered facial images will not be used for other than the outlined purposes of usage. However, please note that in any of the following cases information might be displayed to third parties.
(1) When the consent of the concerned person has been obtained.
(2) When the display is requested by laws and regulations.
(3) When it is necessary for the protection of the life, body or property and it is difficult to obtain consent from the concerned person.
(4) When the provision of information requested by investigating authorities for the investigation of crimes or accidents. - About deleting face images
The face image will be deleted after a certain period of time. - Consent of our guests
The registration of the facial image shall be treated as consent to these regulations. - Handling of personal information
For the handling of other personal information, please refer to regulations of our “Privacy policy”.
この規程は、2021年4月1日から改訂施行する。
この規程は、2023年12月15日から改訂施行する。
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