You can enjoy it safely and securely by introducing a face recognition system.

Fuji-Q Highland has introduced a face recognition system since 2018.
This not only allows for smooth rides to Attraction, but also allows us to avoid crowds by appropriately understanding the number of people staying.
Enjoy Fuji-Q Highland safely and securely without contact using online Tickets, facial recognition, and automatic ticket vending machines.

Tickets purchasing tickets on the WEB / official app

🧍🏻‍♂️1名分のワンデイパス（顔認証）を購入する場合
①ワンデイパス（顔認証）を購入
　🎫購入はHere
②顔写真を登録
Fuji-Q highland membershipマイページから自分の顔写真を登録
③入園ゲートからそのまま入園
　購入した「ワンデイパス（顔認証）」は、CLUBフジQ会員ページに表示されます。

👩‍👧‍👦複数のワンデイパス（顔認証）をまとめて購入する場合
①人数分のワンデイパス（顔認証）を購入
　🎫購入はHere
②顔写真を登録
　​Fuji-Q highland membershipマイページから（本人分）自分の顔写真を登録、（同行者分）同行者の顔写真を登録、もしくは「同行者へ依頼する」をタップし、登録用リンクを送付
　​Send your face photo to the purchaser and have them register, or register your face photo using the registration link sent to you.
③入園ゲートからそのまま入園
　購入した「ワンデイパス（顔認証）」は、同行者分も含め、すべて購入者のCLUBフジQ会員ページに表示されます。

🔲オンラインチケット（QR発券）を購入する場合
①ワンデイパス（QR発券）を購入
　🎫購入はHere
②入園口の『E-TICKETS発券機』にQRコードをかざしてチケットを発券
　
③入園ゲートに並び、顔写真を登録のうえ入園

Tickets purchasing tickets locally

①入園口の発券機でチケットを購入
　
②入園ゲートに並び、顔写真を登録のうえ入園
　

Those who have free admission only / discount ticket / voucher

①チケット窓口に並び、チケットを引換/購入
　
②入園ゲートに並び、顔写真を登録のうえ入園
　

• When handling personal information, including registered facial photographs, we must pay sufficient attention to maintaining the confidentiality of personal information, and take precautions to prevent unauthorized access, leakage, loss, destruction, falsification, etc. by third parties. We will take necessary and sufficient safety measures to prevent this. For details on the handling of personal information, please check the privacy policy.
• The registered face photo image will be deleted after a certain period of time.

About facial pictures to pre-register

OK

NG

• As well as a general certification picture, it must be taken horizontally and face-to-face
• Being expressionless
• Be moderate brightness
• The image is clear
• Background Plain only in the plain
  * Images that include other people, posters, stuffed animals, etc. are not allowed. Clothes with faces printed on them are also no-no.
• Your face must be fully visible and not partially obscured. *Caps, sunglasses, masks, scarves, peace signs, etc. that obscure your face are not acceptable.
• Be realistic image
  *Image processing using apps is prohibited.
• Those shot with smartphone or digital camera within 1 month
  *Old images, photos of your face, and photos of your driver's license are not accepted.
• The spectacle wearer should have clear eyes
  *No glasses that cover your eyes with the rim or that reflect light on the lenses.

Fuji-Q Highland Regulations for Facial Recognition

• Background of introduction
  Fujikyu Group (Fuji-Q Highland Co., Ltd., Fuji Kyuko Co., Ltd. and all companies belonging to the Fujikyu Group) seeks the realization of the following items by introducing a facial recognition system.
  (1) By recording every single visitor’s face, we aim for the worldwide safest amusement park.
  (2) The convenience of using our attractions shall be increased.​ ​
  (3)富士急ハイランド内の施設の利用統計データ取得及び分析を通じて、提供する商品・サービスの改善を図る。
• Purpose of usage
  The purpose of the facial recognition system is as follows.
  (1) For controlling ticket posession
  (2) For statistical data in order to improve our services and products for our guests
  (3) In order to reply to the opinions, wishes and questions of our guests
  (4) For other services provided by the Fujikyu Group which require identification of our guests
• Registration of facial image
  We ask our guests to register their facial image with our facial recognition system until entering Fuji-Q highland. In case there has been no registration, it might be that access to the park is denied.※ Except pre-school children
• About the handling of the facial recognition system
  In order to prevent the loss, damage, manipulation or divulgation etc. of the facial images etc., we implement sufficient information security measures against unauthorized access, computer viruses, and the like.
• Restrictions for the usage and provision of facial images
  Registered facial images will not be used for other than the outlined purposes of usage. However, please note that in any of the following cases information might be displayed to third parties.
  (1) When the consent of the concerned person has been obtained.
  (2) When the display is requested by laws and regulations.
  (3) When it is necessary for the protection of the life, body or property and it is difficult to obtain consent from the concerned person.
  (4) When the provision of information requested by investigating authorities for the investigation of crimes or accidents.
• About deleting face images
  The face image will be deleted after a certain period of time.
• Consent of our guests
  The registration of the facial image shall be treated as consent to these regulations.
• Handling of personal information
  For the handling of other personal information, please refer to regulations of our “Privacy policy”.
  この規程は、2021年4月1日から改訂施行する。
  この規程は、2023年12月15日から改訂施行する。

Find Your Tickets

Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check the details of each Tickets, including fees.

• Annual Pass
• Priority Tickets

Check the Tickets

Fuji-Q Highland offers a variety of Tickets to meet your needs.
Please check Attraction, related facilities, discount coupons, etc.

• Tickets
• Admission / Attraction Ticket
• Gift Tickets

Others

Fuji-Q Highland prepares a variety of Tickets to the guests.
Please confirm each fee.

• Parking fee
• Corporate Partners
• Groups