Fuji-Q Highland Fuji-Q Highland

Service List

It is a service provided within Fuji-Q Highland .

Aid room

Service contents

If you are injured or feel sick in the facility, please contact the staff nearby.
You can use the aid room.
There is a case that a nurse is absent.


Information Center near Food Stadium

Lost article


Reception hours: according to Business hours



Next to the Teacups Tickets office in the park

Lost child

Service contents

When your child gets lost, I will show you if you can consult the staff nearby.
We will also protect children who are lost.
Also, you can call in the garden broadcasting.
A staff member near you will contact the information center and call you etc.


Next to the Teacups Tickets office in the park


Service contents

We have installed diaper change sheets at 11 toilets in each Park Area the park with entrance gates.


Park toilet

In front of Zetsubou Fortress / Food Stadium / Garden Kitchen@BASE / Fujiyama Shita / Toilet in front of Tekkotsubanchou - Sky Tower Swinger / 2nd entrance (inside the park) Total 6 places

Toilet in Thomas Land

Hopping Winston Nearby / Thomas Restaurant / Thomas' Dokidoki Playground Total 3 places


1st Entrance / Inside SHOP Fujiyama - King of Coasters / Parking 1 / Fuji-Q Highland Highway Bus Terminal / Cafe Brioche (Gaspard and Lisa Town) / Les Rêves Salon de Thé (Gaspard and Lisa Town) Total 6 locations

Diaper change station

Service contents

There are toilets in the park, toilets in Thomas Land, and the first aid room.


Park toilet /Thomas Land in the toilet / first-aid room

Nursing room

Service contents

Thomas Restaurant, Thomas' Dokidoki Playground, Food Stadium beside Thomas Land Prepared before the emergency room, Lisa and Gaspard Dairy of Sky Journey.


Thomas Restaurant / Thomas' Dokidoki Playground / Aid Room Next to Food Stadium / Lisa and Gaspard Dairy of Sky Journey

Automatic withdrawal machine (ATM)

Service contents

Only one Shops Fujiyama in the vicinity of the first entrance gate (Seven Bank)
Are installed. Transfers and deposits are also possible.

Hours: Available during Fuji-Q Highland Business hours, but usage times and fees vary by company.
※ Maintenance etc. may not be available.


Inside SHOP Fujiyama - King of Coasters

Coin locker

Service contents


Usage fee


第1駐車場 / SHOP FUJIYAMA / 第2入園口 / 絶望要塞トイレ横 / レッドタワー横 / フードスタジアム横

Baby stroller rental / wheelchair rental

Service contents

Once you leave the building you can also rent it again, but once you return it you will be charged again.



1st / 2nd entrance

Smoking area


Low allergen menu

Service contents

Only the low-allergen plate at Thomas Restaurant is the allergen-friendly menu.
We are sorry, but we do not display allergies in each Restaurant in the facility.
If you are worried about allergies, Contact Us us in advance.

Fuji-Q Highland email address:highland@fujikyu.co.jp


Thomas Restaurant

Installation of AED

Service contents

We have installed AED in the park. If you do not know the handling of the equipment or when you are in an emergency, please speak to your nearest staff.


Entrance No. 1 / Entrance No. 2 / Next to Teacups Tickets Office in the Park / First Aid Room / Lisa and Gaspard Dairy of Sky Journey Mae / Shiver Labyrinth

Wi-Fi Spot

Service contents

There is a free Wi-Fi service at the entrance Park Area of Fuji-Q Highland. Please use all means.

How to Use


Around the 1st entrance / around the 2nd entrance



※ Maintenance etc. may not be available.

Service Guide

Service List provided on Fuji-Q Highland and usage criteria.