It is a service provided within Fuji-Q Highland .
If you get injured or you feel sick in the facility, please speak to the nearby staff.
You can use the aid room.
There is a case that a nurse is absent.
Please come to the nearby staff or the information center.
If you notice something after leaving the park, Contact Us ask for the date and place of the drop.
Reception hours: according to Business hours
Information center: 0555-23-2111
When your child gets lost, I will show you if you can consult the staff nearby.
We will also protect children who are lost.
Also, you can call in the garden broadcasting.
A staff member near you will contact the information center and call you etc.
There are 13 diaper changing seats in each Park Area the park where the entrance gate is located.
There are toilets in the park, toilets in Thomas Land, and the first aid room.
Thomas Restaurant, Thomas' Dokidoki Playground, Food Stadium beside Thomas Land Prepared before the emergency room, Lisa and Gaspard Dairy of Sky Journey.
Only one Shops Fujiyama in the vicinity of the first entrance gate (Seven Bank)
Are installed. Transfers and deposits are also possible.
Hours: Available during Fuji-Q Highland Business hours, but usage times and fees vary by company.
※ Maintenance etc. may not be available.
We have a total of 850 coin lockers in the park.
Oversized ... Vertical 83 / Width 45 / Length 60/800 yen
Large ... Vertical 80 / Land 35 / Length 51/500 yen
Medium ... Vertical 53 / Land 35 / Length 45/400 yen
Small ... Vertical 31 / Land 35 / Length 45/200 yen
Baby strollers (Type B only) are available for a fee.
We deposit 1,000 yen including security deposit upon renting, we will return 500 yen upon return.
Once you leave the building you can also rent it again, but once you return it you will be charged again.
Lending time is within Fuji-Q Highland Business hours.
There are six smoking areas in the park. Please smoke at a place with an ashtray.
※ Restaurant and shops are non-smoking.
※ The queue for Attraction also non-smoking.
*Thomas Land is completely non-smoking.
Only thomas curry at Thomas Restaurant will be menu for allergen.
We are sorry, but we do not display allergies in each Restaurant in the facility.
If you are worried about allergies, Contact Us us in advance.
Fuji-Q Highland : 0555-23-2111
We have installed AED in the park. If you do not know the handling of the equipment or when you are in an emergency, please speak to your nearest staff.
There is a free Wi-Fi service at Park Area, part of Fuji-Q Highland. Please use all means.
Service Park Area include entrances, Restaurant, and queues for major Attraction.
How to Use :
(1) Connect to "Fujiyama - King of Coasters Wi-Fi" from SSID or app "Japan Wi-Fi" in "Fujiyama - King of Coasters Wi-Fi" service Park Area.
(2) When using for the first time, use registration by "mail address" or "SNS account (Facebook, Twitter, Weibo, etc.)".
(3) You can use Wi-Fi for 60 minutes (up to seven times a day) after registration is completed.
Hotel & Corporate Partners
Things to Do Before Your Visit