Service List

Service List

It is a service provided within Fuji-Q Highland .

Aid room

【Service contents】
If you get injured or you feel sick in the facility, please speak to the nearby staff.
You can use the aid room.
There is a case that a nurse is absent.

Information Center near Food Stadium

Lost article

【Service contents】
Please come to the nearby staff or the information center.
If you notice something after leaving the park, Contact Us ask for the date and place of the drop.
Reception hours: according to Business hours
Information center: 0555-23-2111

Information center next to the Merry-Go-Round

Lost child

【Service contents】
When your child gets lost, I will show you if you can consult the staff nearby.
We will also protect children who are lost.
Also, you can call in the garden broadcasting.
A staff member near you will contact the information center and call you etc.

Information center next to the Merry-Go-Round


【Service contents】
We have installed diaper change sheets at 11 toilets in each Park Area the park with entrance gates.

【Toilet in the park】
Despair fortress before / Food Stadium / dining processing Bouhatei Kaihotoshingenyakata / grill kitchen MEAT×MEET / King of coaster Fujiyama under / Fuji Airways - 4D Ride before / Tekkotsubanchou - Sky Tower Swinger before toilet / second entrance opening (the park) Total 8 places
[Thomas Land in the toilet]
Hopping Winston Nearby / Thomas Restaurant / Thomas' Dokidoki Playground Total 3 places
The first admission opening / SHOP Fujiyama - King of Coasters in / first Parking in the old organization accepting office horizontal /Fuji-Q Highland Highway Bus Terminal / Tomomi Okazaki Memorial Museum/ Cafe Brioche (Gaspard and Lisa Town) /Les Rêves Salon de Thé(Gaspard and Lisa Town) 7 places in total

Diaper change station

【Service contents】
There are toilets in the park, toilets in Thomas Land, and the first aid room.

Park toilet /Thomas Land in the toilet / first-aid room

Nursing room

【Service contents】
Thomas Restaurant, Thomas' Dokidoki Playground, Food Stadium beside Thomas Land Prepared before the emergency room, Lisa and Gaspard Dairy of Sky Journey.

Thomas Restaurant / Thomas' Dokidoki Playground / Aid Room Next to Food Stadium / Lisa and Gaspard Dairy of Sky Journey

Automatic withdrawal machine (ATM)

【Service contents】
Only one Shops Fujiyama in the vicinity of the first entrance gate (Seven Bank)
Are installed. Transfers and deposits are also possible.

Hours: Available during Fuji-Q Highland Business hours, but usage times and fees vary by company.
※ Maintenance etc. may not be available.

Inside SHOP Fujiyama - King of Coasters

Coin locker

【Service contents】
We have a total of 850 coin lockers in the park.

Oversized ... Vertical 83 / Width 45 / Length 60/800 yen
Large ... Vertical 80 / Land 35 / Length 51/500 yen
Medium ... Vertical 53 / Land 35 / Length 45/400 yen
Small ... Vertical 31 / Land 35 / Length 45/200 yen

1st Parking Old Group Reception /Fuji-Q Highland Highway Bus Terminal / SHOP Fujiyama - King of Coasters/ 1st Entrance / 2nd Entrance /Fuji-Q Highland Station Home / Below Food Stadium Stairs / Next to Tondemina - Super Pendulum/ Next to Thomas Land Entrance / Next to Despair Fortress toilet

Baby stroller rental / wheelchair rental

【Service contents】
Baby strollers (Type B only) are available for a fee.
We deposit 1,000 yen including security deposit upon renting, we will return 500 yen upon return.
Once you leave the building you can also rent it again, but once you return it you will be charged again.
Lending time is within Fuji-Q Highland Business hours.

1st / 2nd entrance

Smoking area

【Service contents】
Fuji-Q Highland (including Thomas Land, Gaspard and Lisa Town) will not be allowed to smoke on April 1, 2020 (Wednesday) due to the full enforcement of the revised Health Promotion Law.

We apologize for the inconvenience, and we appreciate your understanding and cooperation.

Low allergen menu

【Service contents】
Only thomas curry at Thomas Restaurant will be menu for allergen.
We are sorry, but we do not display allergies in each Restaurant in the facility.
If you are worried about allergies, Contact Us us in advance.

Fuji-Q Highland : 0555-23-2111

Thomas Restaurant

Installation of AED

【Service contents】
We have installed AED in the park. If you do not know the handling of the equipment or when you are in an emergency, please speak to your nearest staff.

First entrance entrance / Second entrance entrance / Information center next to the Merry-Go-Round / First aid room / Lisa and Gaspard Dairy of Sky Journey before / Shivering Labyrinth

Wi-Fi Spot

【Service contents】
There is a free Wi-Fi service at Park Area, part of Fuji-Q Highland. Please use all means.
Service Park Area include entrances, Restaurant, and queues for major Attraction.

How to Use :
(1) Connect to "Fujiyama - King of Coasters Wi-Fi" from SSID or app "Japan Wi-Fi" in "Fujiyama - King of Coasters Wi-Fi" service Park Area.
(2) When using for the first time, use registration by "mail address" or "SNS account (Facebook, Twitter, Weibo, etc.)".
(3) You can use Wi-Fi for 60 minutes (up to seven times a day) after registration is completed.

Fuji-Q Highland Highway Bus Terminal area /La Ville de Gaspard Et Lisa(cafe Brioche area) / 1st entrance area / 2nd entrance area Around the mouth /Do-Dodonpa- Fastest Roller Coaster waiting area and station building /Takabisha - Steepest Roller Coaster waiting area /Eejanaika - 4th Dimension Hypercoaster waiting area and station area / Around the King of Coaster Fujiyama Queue and Station Building /Fuji Airways - 4D Ride Queue /Mad Mouse Around / Crystal Lagoon Link /Food Stadium seat / restaurant Bouhatei Kaihotoshingenyakata seat / grill kitchen MEAT×MEET seat /Thomas Restaurant

Service Guide

Service List provided on Fuji-Q Highland and usage criteria.