Service List

Service List

It is a service provided within Fuji-Q Highland .

Aid room

【Service contents】
施設内でケガや具合が悪くなった場合は近くのスタッフにお声かけください。
You can use the aid room.
There is a case that a nurse is absent.

【place】
Information Center near Food Stadium

Lost article

【Service contents】
お近くのスタッフ又は、園内チケット売場までお越しください。
If you notice something after leaving the park, Contact Us ask for the date and place of the drop.
Reception hours: according to Business hours
Information center: 0555-23-2111

【place】
メリーゴーラウンド横 園内チケット売場

Lost child

【Service contents】
When your child gets lost, I will show you if you can consult the staff nearby.
We will also protect children who are lost.
Also, you can call in the garden broadcasting.
A staff member near you will contact the information center and call you etc.

【place】
メリーゴーラウンド横 園内チケット売場

Restroom

【Service contents】
We have installed diaper change sheets at 11 toilets in each Park Area the park with entrance gates.

【place】
【Toilet in the park】
絶望要塞前 / フードスタジアム / Garden Kitchen@BASE / フジヤマ下 /鉄骨番長前トイレ / 第2入園口(園内) 計6か所
[Thomas Land in the toilet]
Hopping Winston Nearby / Thomas Restaurant / Thomas' Dokidoki Playground Total 3 places
【Others】
第1入園口 / SHOP FUJIYAMA内 / 第1駐車場内 / 富士急ハイランド高速バスターミナル / カフェ ブリオッシュ(リサとガスパールタウン) / レ レーヴ サロン・ド・テ(リサとガスパールタウン) 計6か所

Diaper change station

【Service contents】
There are toilets in the park, toilets in Thomas Land, and the first aid room.

【place】
Park toilet /Thomas Land in the toilet / first-aid room

Nursing room

【Service contents】
Thomas Restaurant, Thomas' Dokidoki Playground, Food Stadium beside Thomas Land Prepared before the emergency room, Lisa and Gaspard Dairy of Sky Journey.

【place】
Thomas Restaurant / Thomas' Dokidoki Playground / Aid Room Next to Food Stadium / Lisa and Gaspard Dairy of Sky Journey

Automatic withdrawal machine (ATM)

【Service contents】
Only one Shops Fujiyama in the vicinity of the first entrance gate (Seven Bank)
Are installed. Transfers and deposits are also possible.

Hours: Available during Fuji-Q Highland Business hours, but usage times and fees vary by company.
※ Maintenance etc. may not be available.

【place】
Inside SHOP Fujiyama - King of Coasters

Coin locker

【Service contents】
We have a total of 850 coin lockers in the park.

Rates:
Oversized ... Vertical 83 / Width 45 / Length 60/800 yen
Large ... Vertical 80 / Land 35 / Length 51/500 yen
Medium ... Vertical 53 / Land 35 / Length 45/400 yen
Small ... Vertical 31 / Land 35 / Length 45/200 yen

【place】
第1駐車場 / 富士急ハイランド高速バスターミナル / SHOP FUJIYAMA / 第2入園口 / 富士急ハイランド駅ホーム / 絶望要塞トイレ横/レッドタワー横

Baby stroller rental / wheelchair rental

【Service contents】
Baby strollers (Type B only) are available for a fee.
We deposit 1,000 yen including security deposit upon renting, we will return 500 yen upon return.
Once you leave the building you can also rent it again, but once you return it you will be charged again.
Lending time is within Fuji-Q Highland Business hours.

【place】
1st / 2nd entrance

Smoking area

【Service contents】
Fuji-Q Highland (including Thomas Land, Gaspard and Lisa Town) will not be allowed to smoke on April 1, 2020 (Wednesday) due to the full enforcement of the revised Health Promotion Law.

We apologize for the inconvenience, and we appreciate your understanding and cooperation.


Low allergen menu

【Service contents】
トーマスレストランの低アレルゲンランチBOXのみがアレルゲン対応メニューとなります。
We are sorry, but we do not display allergies in each Restaurant in the facility.
If you are worried about allergies, Contact Us us in advance.

Fuji-Q Highland : 0555-23-2111

【place】
Thomas Restaurant

Installation of AED

【Service contents】
We have installed AED in the park. If you do not know the handling of the equipment or when you are in an emergency, please speak to your nearest staff.

【place】
第1入園口 / 第2入園口 / メリーゴーラウンド横 園内チケット売場 / 救護室 / リサとガスパールのそらたびにっき前 / 戦慄迷宮

Wi-Fi Spot

【Service contents】
There is a free Wi-Fi service at Park Area, part of Fuji-Q Highland. Please use all means.
Service Park Area include entrances, Restaurant, and queues for major Attraction.

How to Use :
(1) Connect to "Fujiyama - King of Coasters Wi-Fi" from SSID or app "Japan Wi-Fi" in "Fujiyama - King of Coasters Wi-Fi" service Park Area.
(2) When using for the first time, use registration by "mail address" or "SNS account (Facebook, Twitter, Weibo, etc.)".
(3) You can use Wi-Fi for 60 minutes (up to seven times a day) after registration is completed.

【place】
富士急ハイランド高速バスターミナル周辺 / リサとガスパール タウン(カフェ ブリオッシュ周辺) / 第1入園口周辺 / 第2入園口周辺 / ド・ドドンパ待ち列および周辺 / 高飛車待ち列 / ええじゃないか待ち列および周辺 / キング・オブ・コースター・フジヤマ待ち列および周辺 / 富士飛行社待ち列 / クリスタルラグーンリンク周辺 / フードスタジアム客席 / GARDEN KITCHEN@BASE / トーマスレストラン客席

Service Guide

Service List provided on Fuji-Q Highland and usage criteria.