Tickets

Request for cooperation to customers

Fuji-Q Highland considers the health and safety of customers and employees to be the top priority, and adheres to the "Guideline for preventing the spread of new coronavirus infections at amusement parks and theme parks" and takes thorough measures to prevent infectious diseases. We are striving for safety measures so that customers can visit us with peace of mind.

• When entering the park, it is mandatory to wear a mask, measure the temperature, and sterilize your hands. We will also check your physical condition.
• All guests entering the park are required to wear a mask (aged 2 and older).
• We ask for your cooperation in securing an interpersonal distance with a waiting line of 1 m.
• Alcohol disinfectant is installed at each facility. We would appreciate your cooperation in diligent hand washing (washing gently with water and soap for about 30 seconds) and alcohol disinfection.

Please note that the following customers are not allowed to enter the park.

• Customers who have a fever (37.5°C or higher after being measured by Fuji-Q Highland staff) are not allowed to enter the park.
• Customers who have mild cold symptoms such as sore throat and cough, and vomiting and diarrhea.
• Customers who cannot cooperate in temperature measurement, hand disinfection, and mask wearing.
• Customers who have deep contact with people who are positive for new type coronavirus infection.
• Customers who are suspected of being infected by a family member or a close acquaintance.
• Customers who have traveled to countries, regions, etc. where the government has set restrictions on immigration, observation institutions after entry, and close contact with the resident within the past 14 days.