Tickets purchase

Request for cooperation to customers

Fuji-Q Highland considers the health and safety of customers and employees to be the top priority, and adheres to the "Guideline for preventing the spread of new coronavirus infections at amusement parks and theme parks" and takes thorough measures to prevent infectious diseases. We are striving for safety measures so that customers can visit us with peace of mind.

  • When entering the park, it is mandatory to wear a mask, measure the temperature, and sterilize your hands. We will also check your physical condition.

  • All guests entering the park are required to wear a mask (aged 2 and older).

  • We ask for your cooperation in securing an interpersonal distance with a waiting line of 1 m.

  • Alcohol disinfectant is installed at each facility. We would appreciate your cooperation in diligent hand washing (washing gently with water and soap for about 30 seconds) and alcohol disinfection.

Please note that the following customers are not allowed to enter the park.

  • Customers who have a fever (37.5°C or higher after being measured by Fuji-Q Highland staff) are not allowed to enter the park.

  • Customers who have mild cold symptoms such as sore throat and cough, and vomiting and diarrhea.

  • Customers who cannot cooperate in temperature measurement, hand disinfection, and mask wearing.

  • Customers who have deep contact with people who are positive for new type coronavirus infection.

  • Customers who are suspected of being infected by a family member or a close acquaintance.

  • Customers who have traveled to countries, regions, etc. where the government has set restrictions on immigration, observation institutions after entry, and close contact with the resident within the past 14 days.

Live Operating Status

November 24th (Tuesday) Today's Business hours

Fuji-Q Highland

9: 00 ~ 17: 00

Thomas Land

9: 00 ~ 17: 00

La Ville de Gaspard et Lisa

9: 00 ~ 17: 00

Park Hours

Sunny

Tickets purchase

November 24th (Tuesday) Today's Business hours

Fuji-Q Highland

9: 00 ~ 17: 00

Thomas Land

9: 00 ~ 17: 00

La Ville de Gaspard et Lisa

9: 00 ~ 17: 00

About approach of infectious disease prevention measures

Fuji-Q Highland is committed to ensuring the health and safety of customers and employees in accordance with the "Guidelines for Preventing the Expansion of New Coronavirus Infections at Amusement Parks and Theme Parks," which was created based on the government's basic policy for new types of coronavirus infection control. We are trying to give priority.

Fuji-Q Highland takes thorough measures against infectious diseases, focusing on the two measures of "three-deep measures" and "customer and staff health management".
We will take the world's highest level of measures and continue to evolve day by day so that our customers can feel joy and excitement.

About three dense (close / dense / closed) measures

About close measures

  • Recommended Tickets purchase online

  • Online map in the park

  • Online dining table

  • Introduction of semi-self-checkout

  • Cashless payment recommendations

  • Regularly disinfect places where many unspecified people touch

  • Disinfect rental items before renting and after returning

  • Installation of a shielding sheet to prevent splashing

  • Do not face each other to prevent splashing

  • Installation of a hanging to prevent splashing

  • Use disposable paper cups and chopsticks

  • Prohibition of using hand door ear

About congestion measures

  • Personnel management by face recognition system

  • Guidance signs are installed to line up at intervals

  • Installed at intervals such as benches

  • Removed smoking area to avoid crowding (no smoking)

About sealing measures

  • Open windows in two or more directions

  • Promotion of air circulation by a large fan

  • Antibacterial filter installed in air conditioner

About preventive measures for employees

All employees check their body temperature and health when they go to work, and those who have a fever or are in poor physical condition cannot work.
All employees must wear a mask and face shield and rubber gloves depending on the facility.

Request for cooperation to customers

  • Please be sure to measure the temperature and disinfect your hands when you enter the park. We will also check your physical condition.
    Please note that guests who have a fever (37.5 ° C or higher after being measured by Fuji-Q Highland staff) are not allowed to enter the park.

  • All guests entering the park are required to wear a mask (aged 2 and older).
    Please note that we do not accept guests who do not have it.
    * The mask can be hung on your ears and covers your mouth and nose. (The face mask that can be worn on the ears does not turn over at the neck due to the wind)
    * Face shield, mouse shield, buff, and bandana type are not available.

  • 3 In order to avoid closeness (dense, close, closed), admission may be restricted.

  • Some facilities open windows in more than one direction for ventilation. We appreciate your understanding and cooperation.

  • We ask for your cooperation in securing an interpersonal distance with a waiting line of 1 m.

  • Alcohol disinfectant is installed at each facility. We would appreciate your cooperation in diligent hand washing (washing gently with water and soap for about 30 seconds) and alcohol disinfection.

  • Please note that the following customers are not allowed to enter the park.

・ Customers with poor physical condition

・ Customers with fever

・ Customers with mild cold symptoms such as sore throat and cough, vomiting and diarrhea

・ Customers who cannot cooperate in temperature measurement, finger disinfection, and mask wearing

・ Customers who have deep contact with people who are positive for new coronavirus infection

・ Customers who are suspected of being infected by a family member or an acquaintance

-Customers who have traveled to a country or region where the government has set restrictions on immigration, observational institutions after entry, and close contact with the resident within the last 14 days.

  • The rules for measures against new coronavirus infectious diseases are subject to change due to government policy.

  • If you do not follow the staff's instructions regarding measures against infectious diseases, or if the staff member feels unwell during the visit, you may be asked to leave.

  • Please be aware that if an infection is confirmed, we may provide information to public health centers.

  • If you leave the park, we will not refund any fees paid after entering the park.
    Thank you as you acknowledge it beforehand.

About current Business facilities

  • Attraction including Coasters (including Thomas Land)

  • Some dining facilities (including Thomas Land)

  • Some shop facilities (including Thomas Land)

Please see below for details on Business conditions.
* Daily Business conditions and operating hours of Attraction are subject to change without notice.

Information

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