Request for cooperation to customers

Fuji-Q Highland considers the health and safety of customers and employees to be the top priority, and adheres to the "Guideline for preventing the spread of new coronavirus infections at amusement parks and theme parks" and takes thorough measures to prevent infectious diseases. We are striving for safety measures so that customers can visit us with peace of mind.

• 入園時、発熱や風邪症状等の不調がある場合は入園をご遠慮いただきます。

• ・ご入園するお客様個人の判断によりマスク着用は任意といたします。

• 3 In order to avoid closeness (dense, close, closed), admission may be restricted.
  

• Some facilities open windows in more than one direction for ventilation.
  

• Please help us to maintain a safe distance from other customers when waiting in line.
  

• Alcohol disinfectants are installed at each facility. Please cooperate with frequent hand washing (wash carefully with water and soap for about 30 seconds) and alcohol disinfection.
  

The following customers are prohibited from entering the park.

• Customers who are not feeling well
  

• Customers with fever

• Passengers with mild cold symptoms such as sore throats and coughs, vomiting, diarrhea, etc.
  

• Customers who have close contact with people who are positive for new coronavirus infection
  

• Customers who have family members or close acquaintances who are suspected of being infected
  

• Passengers who are required by the government to undergo an observation period after entering Japan
  

• Rules regarding measures against new coronavirus infections are subject to change according to government policy.
  

• Customers using public transportation, etc. are kindly requested to cooperate in distributed use to avoid crowding just before the park opens or immediately after the park closes.
  

• If you do not follow the staff's instructions regarding infectious disease control, or if you become unwell after entering the park, you may be asked to leave the park depending on your symptoms.
  
  

• In the unlikely event that an infection is confirmed, information may be provided to public health centers, etc.
  

• If you leave the park, we will not refund any fees you have paid.